Privacy policy

About Granfeldt and this privacy policy

Granfeldt Studios / REN Workshops AB has its registered offices at Björkås Gård 512 91 Sexdrega Sweden. In this privacy policy we use the term Granfeldt (and "we", "us" and "our") to refer to the head office of Granfeldt / REN Workshops AB. Please take a moment to read the following policy that explains how we collect, use, disclose and transfer the personal information that you provide to us on our website and other digital platforms, when you contact us by email or interact with us over social media platforms. Personal data (usually referred to just as "information" or "data" below) will only be processed by us to the extent necessary and for the purpose of providing a functional and user-friendly website, including its contents, and the services offered there. Per Art. 4 No. 1 of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as the "GDPR"), "processing" refers to any operation or set of operations such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment, or combination, restriction, erasure, or destruction performed on personal data, whether by automated means or not.

Updates to this privacy policy

From time to time we may update this privacy policy. When we do, we will publish the changes on this Platform.

Information you provide to us

We may collect the information from you as detailed below:

To access certain areas of our website, you will need to register with us. During registration you will be asked to submit some personal information about yourself, including name(s) and email address.
When you purchase any item from us, we collect information such as your purchase details and relevant information like payment method, order number, etc. We will also collect personal information from you when you correspond with us, for example if you contact us with questions.
If you choose to interact with us via a social media platform or other third party service, we will collect the information you provided to us through that platform.
We will collect information about your location to the extent that we provide any location based services.
We will collect your usage history and IP-address when you use our website, including your computer and mobile device, operating system, browser type and log-in times.

How we will use the data we collect

We will use the information we collect from you to manage and fulfil purchase orders, facilitate delivery and to provide after-sales services.
Manage our account records.
Deal with your enquiries and requests.
Send service related communications, including announcements and administrative messages such as order confirmation.
Identify products and services we think you might be interested in based on your information, such as purchase history and previous interactions with us.
Send you marketing communications relating to us, includning emails and social media audience matching.
Conduct market research so that we can improve our services we provide.
Undertake credit checking, prevention of fraud and other prohibited or illegal activites.
Understand how our website is used so that we can improve our platform and offerings.

Where you have agreed to a particular use of your information, we process it on the basis of your consent. You may withdraw your consent at any time by contacting us.

Cookies

We use cookies on our website. Cookies are small text files or other storage technologies stored on your computer by your browser. These cookies process certain specific information about you, such as your browser, location data, or IP-address. This processing makes our website more user-friendly, efficient, and secure, allowing us, for example, to display our website in different languages or to offer a shopping cart function. If necessary, our website may also use cookies from companies with whom we cooperate for the purpose of advertising, analyzing, or improving the features of our website. You can refuse the use of cookies by changing the settings on your browser. Likewise, you can use the browser to delete cookies that have already been stored. However, the steps and measures required vary, depending on the browser you use. If you have any questions, please use the help function or consult the documentation for your browser or contact its maker for support. If you prevent or restrict the installation of cookies, not all of the functions on our site may be fully usable.

Sharing your information

We do not share personal information about you with other people or non-affiliated companies except under the following circumstances:

We will disclose your personal information to third party providers for the purposes of providing online and other payment services, fraud prevention, and any other services required in order for us to use your data for the purpose of handling and delivering your order.
We will disclose your personal data to any law enforcement agency, court, or government authority where we believe this is necessary to comply with a legal or regulatory obligation.

Protecting your information

We are committed to protecting the personal data we collect. We limit access to personal information about you to employees who reasonably need access to it. We have technical safeguards in place. However, where we ask you to choose a password in order to access certain parts of our website, you are responsible for selecting a password which you do not use on any other site, and you should not share it with anyone.